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Department	Please select the department.BillingTech SupportPre Sales
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Priority	Please select the priority.informational - Not a problem per se, wanted to pass along something I noticedlow - annoyance - very few people are impacted and a workaround is readily availablenormalhigh - serious Issue that may be causing significant trouble to all or most of our usersEMERGENCY / URGENT -- All or most users to be completely unable to work
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